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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Espinal

November 23, 2024

1  out of  5
rating by George Espinal
"Absolutely unprofessional. Stay away. I had an extremely disappointing experience with Mark Anderson, a State Farm agent. Not only was his lack of courtesy and professionalism evident throughout our interaction, but my policy also increased by 129% without any clear explanation or relevant information on how to lower the monthly premium. His communication was ineffective and failed to meet even the most basic expectations of customer service. It’s clear that Mark Anderson needs extensive training in professionalism and client relations. In my opinion, he is not suited to represent State Farm, and I would recommend seeking another agent for your insurance needs."
We responded:
"Thank you for taking the time to share your feedback. I’m sorry that our service and my multiple personal responses to help you understand your recent premium changes and available discounts did not meet your expectations. My goal is to provide excellent service and build lasting relationships with our customers. I take all concerns seriously. "
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Ron Gruss

July 21, 2024

5  out of  5
rating by Ron Gruss
"I don't speak with Mark much, which is probably a good thing for our family. Not that the interactions are bad, quite the opposite! Mark and his team are amazing to communicate when you need them! My daughter was stuck alongside the road, broke down (Fri night of Ducks open, no less). With cars whizzing by, Mark was on the phone with us assuring a safe tow of the vehicle. We appreciate all he does for us, when we need him! Thanks Mark and Team, we appreciate it!"
We responded:
"Thank you Ron! I'm so glad we could be there for your daughter during such a stressful situation. It’s moments like these that remind us why we do what we do. Your appreciation means a lot to me and the entire team. We're always here for you whenever you need us."
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Christine Steen

June 26, 2024

5  out of  5
rating by Christine Steen
"The Anderson's are always there to answer our questions and to provide us with the advice we need to make informed decisions about our home and auto insurance needs."
We responded:
"Thank you Christine! We take pride in getting to know what is important to the families we serve. "
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Shannon Hays

June 25, 2024

5  out of  5
rating by Shannon Hays
"This review has been a long time coming! Mark, Julie and team have been our insurance agency for over a decade. Throughout this time, they have helped us through accidents, break downs and adding new drivers. There have been times that we have been stuck on the side of the road on a weekend, and Mark has been available to walk us through towing and getting us the quickest assistance. What I love most about them is that they have been very proactive in finding us the best rates and any discounts. When our daughter became a new driver, they let us know about all the different ways she could receive discounts through driver's education courses, good grades in schools and other avenues. Mark is always so genuine. Very recently, my daughter broke down on the side of the road on a Friday evening, Mark was available to handle my text. The first thing he asked was "Is she ok?" That tells me all I need to know about him :). If you are looking for an insurance agency that treats you like family- give Mark Anderson's team a call. I am sure when those accidents happen- you will be very happy you did!"
We responded:
"Shannon, when asked why I want to be a State Farm agent, my answer is simply “relationships are important to me and I like solving problems.” It’s an honor to be here for your family. "
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Evelyn Williams

May 29, 2024

5  out of  5
rating by Evelyn Williams
"The Andersons always give us the very best possible service and personal attention ❤️"
We responded:
"We love to personally serve great customers like you Evelyn and your family. Thanks!"
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Andrew Gardiner

May 17, 2024

5  out of  5
rating by Andrew Gardiner
"Amazing group of people. Been with them for years and they’ve always been easy to work with, honest, transparent, and have always taken care of me in any way they could"
We responded:
"Andrew, thank you for loyalty over the years! Long lasting relationships are so very important to us. Glad to be here for you as your needs change down the road. -Mark"
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Tyler Calkins

May 17, 2024

5  out of  5
rating by Tyler Calkins
"Great Agent and Office, personalized touch. Well informed, professional, and a breeze to work with."
We responded:
"Tyler, thank you so much for your kind words! Providing personalized and professional service is our top priority, and it's wonderful to know that we made the process easy for you. "
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molly rozboril

December 29, 2023

5  out of  5
rating by molly rozboril
"I truly wish this rating system had 100 stars because that’s what I would give Julie and mark. They truly go above and beyond for customers. I couldn’t be happier what they did for me after my accident."
We responded:
"Molly, thank you for your glowing review! At our core, we strive to deliver exceptional service, making the complex simple and consistently exceeding expectations. We are delighted to hear you are happy! And we are grateful to be in a place to help you in your time of need. Thank you for your kind words of appreciation. "
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Mitch Lurie

December 8, 2023

5  out of  5
rating by Mitch Lurie
"This review has been a long time coming. Mark Anderson has been nothing but helpful, supportive and honest about everything since my wife and I bought our home last year and decided to go to State Farm for home owners insurance. Not to mention the amount he happened to help us save on an auto policy at the same time. Thank you for all you’ve done for us!"
We responded:
"Thanks Mitch! Glad to be here for you. "
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Eric McCloe

December 7, 2023

5  out of  5
rating by Eric McCloe
"Been with Mark and state farm since 2008. They are always friendly and happy to see us great advice and nice chats every time."
We responded:
"Thanks Eric! It's been great helping you over the years. Relationships are important to me! From my team's core values #1 "We build lasting relationships with our customers by providing a warm, family environment, celebrating life events, and helping our customers prepare for the unexpected and plan for the long-term.""
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Lisa thompson

October 6, 2023

5  out of  5
rating by Lisa thompson
"I have been with State Farm for years. I have coverage for everything though them- house, life, and car insurance. Julie and Mark are very kind, helpful and answer all my questions throughly! Anytime I have a question, need documents, or have an issue they are quick to respond. Not only do I recieve amazing rates through state farm, I highly recommend Mark Anderson-State Farm as they are simply the best! They truly care about their customers and will try to get you the best rates, discounts, and coverage you need/want! ❤️"
We responded:
"We appreciate you! It’s a pleasure to be here for you. Thank you Lisa"
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Olive Woo

July 21, 2022

5  out of  5
rating by Olive Woo
"I'm giving 5 stars because I can't give 10. I can't say everything in one review. What I can say is to trust your heart and see for yourself of the service you will receive. Do not seek a service based on one bad review. You got this, reviewers!!!"
We responded:
"Thank you for ⭐️⭐️⭐️⭐️⭐️‘s !"
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Betty Bogart

July 16, 2022

5  out of  5
rating by Betty Bogart
"I have been with Mark and Julie for a long time. Their policies and coverage are bar none. They are always willing to go over my policies to make sure I have the right coverage and answer any questions I may have. They are just a phone call away. They both are so personable on the phone and in person. It is a pleasure talking to a REAL person. I am so thankful for them and look forward to many more years with them. I have adopted them as part of my family. I love just stopping in to chat and say hi when I am in the area and usually bring some type of goodies for them. THANK YOU, MARK AND JULIE. YOU ARE THE BEST!!!!!!! THANK YOU, MARK AND JULIE. YOU ARE THE BEST!!!!!"
We responded:
"You are awesome! We especially love your chocolate raspberry brownies! You will always be part of our family."
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Heather Stewart

July 15, 2022

5  out of  5
rating by Heather Stewart
"I have been with Mark (and Julie) for 14 years. Not only do they continously have the best rates for my car and homeowners insurance policy they have unmatched and unprecedented service. I can go for months and months without calling but when I finally do they know my voice before I even get a chance to say my name. They are always willing to answer any questions or share all knowledge they have and when it comes to a claim or issue they are immediately on top of it, doing whatever they need to and anything extra that they can. I highly recommend!!"
We responded:
"Thank you Heather! Glad to provide great service for your home insurance and car insurance. 14 years already? Wow time goes by too fast!"
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Tammy JonesMorris

July 13, 2022

5  out of  5
rating by Tammy JonesMorris
"I wanna let everyone know, They are WONDERFUL! I was paying so much thru Another insurance company. My husband is 63 I am 55, for Car insurance alone we were paying $175 a month. Both great driving records and $60 a month for home owners. I just stopped by THIS OFFICE, and she got both, Car and home for a little less then I was originally paying for my car. She saved me SOOOOO MUCH! Top Notch Agents! I am so Glad they came into my life!!!"
We responded:
"Tammy thank you for letting everyone know how much Julie loves helping our customers with home and auto insurance. She displays our core value every day! “We have fun and work together with authentic concern to understand each individual customers needs and display confidence to help life go right.”"
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Jessica Finch

July 8, 2022

1  out of  5
rating by Jessica Finch
"Dishonest. Now added on to marks comment. Mark also stated that I called his employees "Liars" (which I did not) when I told him the information that his employee gave me. I simple apology goes along way. However I have not received one for messing up my policy or speaking very rudely to me. Very unprofessional."
We responded:
"Jessica I am sorry that you feel that way. We do not deserve that comment. We have gone above and beyond trying to help you understand this situation."
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TheLostChild 667

May 18, 2022

5  out of  5
rating by TheLostChild 667
"So friendly and helped me understand everything and get the best deal possible"
We responded:
"Thanks! We take pride in understanding what is important to our customers!"
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William Parsons

April 29, 2022

5  out of  5
rating by William Parsons
"Excellent rates and always very attentive with visits to the office."
We responded:
"Thank your William! We stay connected to impact the lives of the customers we serve through simple conversations."
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john hinman

March 30, 2022

5  out of  5
rating by john hinman
"Exceptional to work with, surpasses all expectations!"
We responded:
"Glad to hear. We love exceeding your expectations! Exceptional service is one of my office core principles: "We deliver exceptional service to our customers with seamless quality in all that we do by working together as a team to make complex problems simple and strive to exceed expectations.""
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Scott G

January 5, 2022

5  out of  5
rating by Scott G
"Great people,,great service"
We responded:
"Love to serve great customers like you Scott. Thanks!"
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Crystal Johnson

December 5, 2021

5  out of  5
rating by Crystal Johnson
"Caring staff"
We responded:
"Thanks! We love to serve."
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Doula Krystal

September 3, 2021

5  out of  5
rating by Doula Krystal
"Answered the phone quickly. Was able to get my car added to my plan in minutes. Kind and professional. I always prefer speaking To someone and there was no automated nonsence to go through. Very satiafied customer. Highly reccomend. And great price! Bundles and deals galore 😊"
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LaVonda Stevens

April 28, 2021

5  out of  5
rating by LaVonda Stevens
"I've been with this insurance company for a long time. They are family oriented and very professional."
We responded:
"We love being part our community! Thank you for choosing us to serve your insurance needs."
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Roger Wilson

February 21, 2021

5  out of  5
rating by Roger Wilson
"Very nice people! Will talk to you anything you need help, or have question."
We responded:
"Thanks Roger! Glad to be a resource for you. #HeretoHelp"
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William Parsons

January 11, 2021

5  out of  5
rating by William Parsons
"Honest, respectful, and cost effective. Processed my last issue very well."
We responded:
"William, Thank you for your kindness. Glad to help you!"